Refund, Cancellation & Reschedule Policy
There are no refunds for:
Cancellations for private readings, healing or coaching sessions online or in person are subject to:
Reschedule for private readings, healings or coaching sessions online or in person are subject to:
Disclaimer
The readings provided by Kira Marie are for guidance only. What you decide to do with the information given to you, including any actions you take, is your own personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgement.
For legal purposes, I have to advise you the readings are there for entertainment purposes only.
Readings are not a substitute for professional services and it is advised that you should seek advice from the relevant qualified experts.
Love and light💙
AUSTRALIAN DELIVERY CHARGES
All prices on the website are displayed in AUD.
DELIVERY TIMES
We're a small business and we will do our very best to make sure your orders are on their way to you as soon as we possibly can!
You can check delivery estimates online for Standard and Express Post (the "From" postcode is 3850) into https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
We aim to dispatch your order within 1 to 3 business days or custom quote tee's & illustrations will be dispatched 7-21 business days (unless notified).
Express parcels are estimated to arrive in 1-2 days for metro areas, and 2-3 days for most regional areas. * Standard parcels are estimated to arrive in 2-6 days for metro areas, and 5-8 days for most regional areas. * Once dispatched.
*Shipping times may be longer due to circumstances outside our control.
**Please note during busy periods dispatch may take a day or two longer depending on volumes.
INTERNATIONAL - NEW ZEALAND DELIVERY CHARGES
For New Zealand orders we charge a flat rate of $15 for postage and handling.
NEW ZEALAND DELIVERY TIMES
We aim to dispatch your order within 1 to 3 business days or custom quote tee's & illustrations will be dispatched 7-14 days (unless notified). Parcels are estimated to arrive in 5-7 days for metro areas, and 5-10 days for most regional areas.*
INTERNATIONAL - REST OF WORLD DELIVERY CHARGES - UK, US, CA Etc
For all other International orders, we charge a flat rate of $20 for postage and handling.
*International orders we will aim to dispatch your order within 1 to 3 business days or custom quote tee's & illustrations will be dispatched 7-14 days (unless notified).
STANDARD DELIVERY All of our priority delivery orders are sent via Australia Post and are usually received within 14- 30 days for Metro areas (major cities and surrounding suburbs) and for regional areas there may be some delays.
*Average delivery times. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control.
Please note: For International customers we do our best to avoid customs duties & taxes, however upon entry you may be charged based on your local sales taxes or import duties. If you are concerned you can contact your local customs office. Please note that the customer is responsible for any additional customs, duties or taxes applicable in your country upon entry.
All delivery times are indicative only via Australia Post & are just a guideline. We will always do everything we can to get your order to you as quickly as possible however there could be & are sometimes circumstances out of Kira Marie's control that delays your order, we will endeavour to do what we can in these situations.
Thank you for shopping at Kira Marie!
Much Love
Kira Marie